How did we do?? -

Select establishment

Which one of these descriptions reflects the atmosphere and ambiance you expected?

Comfort & Relaxation - calm and safe
Social - communal tables, open layout etc.
Urgency & Speed - transactional, in and out
Local Familiarity - informal and friendly welcome
Escape & Curiosity - unique design, themed décor, cultural specialism
Excitement & Energy - fun, lively, carefree
Sophistication & Luxury - elegant, refined, special, indulgent
Intimacy & Romance - private, dim lighting, candles, slower music, smaller tables

Please select only one

Name

First

Last

Email

Your email will only be used for validation of data purposes and as part of our customer service research.

How often have you been to our establishment?

1st visit
Occasional - every few weeks
Regular customer

Which services and products did we deliver for you?

Food and/or drink
Entertainment
Special Occassion/Event

How was your and experience and were your expectations met?

	Excellent	Good	OK	Poor	Awful
The right atmosphere	ExcellentThe right atmosphere Excellent	GoodThe right atmosphere Good	OKThe right atmosphere OK	PoorThe right atmosphere Poor	AwfulThe right atmosphere Awful
Welcome was friendly with smile and eye contact	ExcellentWelcome was friendly with smile and eye contact Excellent	GoodWelcome was friendly with smile and eye contact Good	OKWelcome was friendly with smile and eye contact OK	PoorWelcome was friendly with smile and eye contact Poor	AwfulWelcome was friendly with smile and eye contact Awful
Efficient and timely service	ExcellentEfficient and timely service Excellent	GoodEfficient and timely service Good	OKEfficient and timely service OK	PoorEfficient and timely service Poor	AwfulEfficient and timely service Awful
Quality of food and drink	ExcellentQuality of food and drink Excellent	GoodQuality of food and drink Good	OKQuality of food and drink OK	PoorQuality of food and drink Poor	AwfulQuality of food and drink Awful
Were the staff friendly, knowledgable and helpful	ExcellentWere the staff friendly, knowledgable and helpful Excellent	GoodWere the staff friendly, knowledgable and helpful Good	OKWere the staff friendly, knowledgable and helpful OK	PoorWere the staff friendly, knowledgable and helpful Poor	AwfulWere the staff friendly, knowledgable and helpful Awful
Good standards of cleanliness inc. staff hygiene	ExcellentGood standards of cleanliness inc. staff hygiene Excellent	GoodGood standards of cleanliness inc. staff hygiene Good	OKGood standards of cleanliness inc. staff hygiene OK	PoorGood standards of cleanliness inc. staff hygiene Poor	AwfulGood standards of cleanliness inc. staff hygiene Awful
Was value for money	ExcellentWas value for money Excellent	GoodWas value for money Good	OKWas value for money OK	PoorWas value for money Poor	AwfulWas value for money Awful
Farewell was positive and thanked for your custom	ExcellentFarewell was positive and thanked for your custom Excellent	GoodFarewell was positive and thanked for your custom Good	OKFarewell was positive and thanked for your custom OK	PoorFarewell was positive and thanked for your custom Poor	AwfulFarewell was positive and thanked for your custom Awful
Staff alert and competent in making you feel safe	ExcellentStaff alert and competent in making you feel safe Excellent	GoodStaff alert and competent in making you feel safe Good	OKStaff alert and competent in making you feel safe OK	PoorStaff alert and competent in making you feel safe Poor	AwfulStaff alert and competent in making you feel safe Awful

these of if

Would you return and/or recommend to friends/family?

Yes
No

Could you tell us why?

Overall how would you rate your experience

If you would like to give us your thoughts/comments or complaints if were unhappy then please share here

Selfies of you and friends/family welcome